Purchasing the right power protection solution is only one step in equipment protection process. POA provides a range of total support services to ensure your equipment stays turned on.
1. UPS Servicing (All Brands)
We provide Australia-wide onsite or offsite servicing for all brands and types of UPS equipment.
2. UPS Battery Replacement (All Brands)
Batteries have a limited life. It's critical that you replace your UPS battery approximately every 2 years. We supply replacement batteries and even can arrange to install them for you at larger installations. There is also the option for environmentally friendly disposal.
3. On-Site Power Analysis
We make sure that you are purchasing the right equipment for your particular application. This service is not required by everyone- but is now more frequently requested. With the increasing reliance on electronic equipment, business today wants expert analysis and specification to ensure the right equipment is purchased.
4. Complete Solution Project Management (Total Turnkey)
We skilfully manage your project from planning, product selection, transport, installation, testing and commissioning. Our clients like having one point of contact from beginning to end.
5. Enhanced Warranties
Our unique Enhanced Warranty gives our clients regular equipment inspections and maintenance services during the warranty period. This gives our clients peace of mind about their equipment functioning to optimum levels.
6. The Extended Warranty
Our Extended Warranty option extends the manufacturer's standard warranty for as long as our client chooses.
7. Post Warranty Preventative Maintenance
We work with you to establish an equipment inspection/maintenance agreement schedule for all brands and types of Power Protection Products. These agreements can be tailored to suit your requirements and budget. During the inspections, we test the equipment to make sure every element is functioning correctly. We also provide 24/7 emergency breakdown support. See the attached White Paper regarding 'The Benefits of having a Preventative Maintenance Service Plan for your UPS'
8. Remote Monitoring
For truly critical equipment, we offer a 24/7 remote monitoring service. This means that you will receive instant notification of any serious power events which could impact on your equipment.
9. Equipment Hire Service
We hire out UPS equipment and generators for urgent or temporary events or to cover you whilst your equipment is being serviced or repaired.
10. Equipment Leasing
We have partnered with Macquarie Bank to provide our customers with simplified and cost effective leasing arrangements.