Touchpoint Technology Mining Communications Infrastructure Trial
Touchpoint Technology in Atarmon NSW, had a pressing need for a complex, customised redundant DC Power Supply for an arduous environment, in a very limited timeframe.
Touchpoint Technology is a handpicked team of IT geniuses who specialise in bespoke data centre hardware solutions. In keeping with their stellar history of providing value with creative solutions and simple implementation, Bill approached us looking for support in providing power to a Huaweii communications hub.
Within 48 hours, a consensus solution had been reached, involving end user input as well as the client, a detailed scope and specification agreed to, draft schematics provided, with timeframes for delivery laid out.
This resulted in a heavily customised system begin designed, built, tested and programmed in house, ready for delivery to Perth in less than 5 days. The end user is one of the largest mining operators in Australia, with requirements for extreme reliability and robustness, along with mining specific power requirements, that need to function in some of the harshest environments on earth.
‘I spoke to the client today, and we were advised that the unit is up and running on site, and he is one happy customer. Implementation was simple, the modular design means the client feels service and management is exceptionally easy, and the quality of information the system provides is excellent. While it’s still early days in proving performance, the combination of brand and specification makes the client expect more than 30 years of trouble free service.
Based on current performance, our client expects this design to be the standard expected when they roll out the improved communications system Australia wide later in 2016.
Power On’s support and ease of transacting were exceptional, and every promise made was delivered on’.